AI and Privacy policy

AI Commitment

AI is used within The Business Coach to strengthen clarity, improve decision quality, and give business owners back time.

It supports structured thinking, analysis, and workflow efficiency, but it does not replace experience, judgement, or accountability.

Every AI-assisted output is reviewed and refined through professional oversight. Sensitive data is handled responsibly, in line with GDPR principles and controlled governance standards.

AI enhances the process.
Human leadership makes the decisions.

Privacy

Who we are

The Business Coach is the data controller for personal data processed through this website. We provide business coaching services to UK-based clients only.

What personal data we collect

• Name
• Email address
• Information you choose to include in your enquiry

We do not intentionally collect special category data and do not target children.

How and why we use your data (lawful basis)

We process personal data solely to respond to enquiries and consider potential coaching engagements.

• Legitimate interests – responding to business enquiries
• Pre-contractual steps – assessing suitability before entering into a contract

How long we keep your data

We retain enquiry data for 9 months from the date of last contact, after which it is securely deleted, unless a coaching engagement begins or retention is required by law.

How your data is stored and shared

Enquiries are processed via our website hosting provider’s secure form handling system. Access is restricted and appropriate contractual safeguards are in place.

Where data is processed outside the UK, appropriate UK-approved international transfer safeguards apply.

Your rights

You have the right to request access, correction, deletion, restriction, or objection to processing of your personal data. Requests can be made via the website contact form.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk

Cookies

This website may use cookies and similar technologies provided by the website hosting platform to support basic site functionality, analyse website traffic and optimise the website experience.

Where non-essential cookies are used, visitors are given the option to accept or decline them through the website cookie banner.

Cookie data may be aggregated with other user data by the website platform to help understand website use and improve website performance.

The Business Coach does not use cookies to sell personal data or to run behavioural advertising campaigns.